RemingtonSculpture.com is A Division of The Timberline Group LLC. More Than 25 Years of Business Experience Shipping Products Nation Wide. Customer Service 1-800-781-0260. Office hours are 9am to 5pm Mountain Standard Time. We are located outside of beautiful Bozeman Montana in the heart of the Yellowstone Country. We hope you enjoy shopping online with us. If we can be of any assistance, please don't hesitate to call.

Contact Information:

By email:
timberlinegroup1@hotmail.com

By standard mail:
Timberline Group LLC
4040 Heeb Rd
Manhattan, MT 59741

By phone:
1-800-781-0260 9am-5pm MST

timberlinegroup1@hotmail.com

Pay By Check: Timberline Group LLC 4040 Heeb Road Manhattan, MT 59741

Please Include: Name Address Phone Numbers Email Address Printed Picture with details of the item you want to order. Check, Money Order, or Cashiers Check. Please allow 5-7 business days to process your order from the time we receive payment via mail.

Shipping Information:

Orders are processes same day upon credit card approval. Most Remington Sculptures are shipped same day. UPS Ground Shipping Via UPS or FedEx. Standard shipping time is 5-7 business days.

UPS Damage Claims: UPS damage claims must be filed with our office within 24 hours of delivery at 1-800-405-5516. UPS will not accept damage claims after 5 days. You may also email us at damages@remingtonsculpture.com


Return Policy: If you're not completely satisfied with your selection within 30 days of receipt, we will send UPS back to your location to pick up your package. Customer will receive a refund "Minus 15% & shipping charges" of $18.00 on items up to 100lbs. Items over 100lbs require a signed shipping authorization.

Returns: Send all return inquiries to: returns@remingtonsculpture.com
Each return must have a Return Authorization Number. Please write the Return Authorization Number on the outside of the box when you return your merchandise.
Customer will receive a refund "Minus 15% & shipping charges" of $18.00 on items up to 100lbs. Items over 100lbs require a signed shipping authorization. Please allow 7 business days from the receipt of the return to process all requests.

Exchanges: Each exchange must have a Return Authorization Number issued by us. Once the item has been received at the warehouse the exchange item will be sent out. Do Not send items to the address on the box without your Return Authorization Number. This will delay your exchange. Special instructions for returning the package will be emailed to you with the Return Authorization Number. All exchange requests may be sent to: exchanges@remingtonsculpture.com


Tracking Information: All tracking numbers will be emailed when the item(s) ship from the warehouse. If you have any questions about tracking information please send them to: tracking@remingtonsculpture.com


Remote Delivery Surcharge: you may incur a remote delivery surcharge if your ship-to-address falls outside of the geographical area normally served by our carriers. Call us for details.

Any errors in pricing or mistakes in arithmetic on your order are subject to correction. You are responsible for checking your order confirmation for accuracy. Timberline Group LLC is not responsible for order errors of any kind if you fail to notify us with specific details within 72 hours of receipt of your order confirmation. Please be sure all the items needed for a complete and successful delivery are listed on your confirmation.

Programming Disclaimer: Merchandise prices and specifications are subject to change without notice.
Typographic, photographic, and/or descriptive errors are subject to correction.

Programming errors may affect terms and conditions of sale. Timberline Group LLC will make adjustments ad deemed necessary at their sole discretion.